Crystal Crown Hotel Petaling Jaya, Petaling Jaya
About the Hotel
Crystal Crown Hotel Petaling Jaya opened in January 1995 and has rapidly become a popular choice for business travelers. It is strategically situated in the Commercial & Business District of Petaling Jaya, offering easy access to the city’s vital locations and attractions. The hotel combines modern amenities with an emphasis on traditional Malaysian hospitality. Its facilities cater to both business and leisure guests within a vibrant urban environment.
Location
Crystal Crown Hotel is conveniently located near various popular attractions, including Batu Caves and Lake Garden Bandar Menjalara. It is well-connected to public transportation, including KTM commuter trains, buses, and taxis, facilitating easy travel throughout Kuala Lumpur. The hotel’s proximity to the major highways allows quick access to both the city and surrounding areas.
Rooms
The hotel features 300 tastefully designed rooms, including Superior Rooms, Junior Suites, and an Executive Summit Floor. Each room is equipped with a flat-screen TV, electric kettle, and modern amenities for comfort and convenience. Guests can expect a quiet and productive environment, with soundproof walls and a sitting area included in the larger suites. The spacious accommodations also provide additional comfort for both business travelers and couples.
Eat & Drink
Crystal Crown Hotel offers a variety of dining experiences, including a Chinese restaurant that serves signature dishes like Shark's Fin Soup and Abalone Nasi Lamak. A Japanese restaurant provides an authentic sushi and teppanyaki experience. The hotel’s Coffee House is open 24 hours, featuring a diverse menu of local and international cuisine. The newly refurbished Brasserie Café adds to the culinary experience with a selection of hot and cold beverages, cakes, and pastries.
Leisure & Business
The hotel offers a comprehensive range of leisure and business amenities, including a fitness center, sauna, and a swimming pool with a sunset patio. For meetings and events, there are six versatile meeting rooms and a newly refurbished Crystal Ballroom equipped with the latest audiovisual technology. Additional services such as limousine services and a shopping arcade further enhance the experience for business travelers.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
Guest Parking
- Electric kettle
- Dryer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Stores/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Night club
- Spa & wellness center
- Sauna
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
The hotel offers a fantastic view and amazing amenities, with the rooms being spacious and comfortable. However, the service was lacking friendliness and had initial room mix-ups. The location is convenient near KSL Mall and Plaza Sentosa, but noise from adjacent rooms could be bothersome. Dining options have improved but could offer more variety.
The hotel rooms are quite spacious compared to others nearby, but experienced issues with water leaks and lack of towels and pillows. The service, although helpful, could benefit from more in-house training. The location is strategic for attending events near University of Malaya, especially for business visits. The dining options were good with a variety of dishes, yet there is room to add more varieties. Overall, the facilities are sufficient with some room for improvement.
My stay at the hotel had its ups and downs. The location is not very convenient for those without transportation, but it's great for accessing Malaya University. The rooms were not the cleanest and lacked soundproofing, making it hard to relax, but the Indian receptionist was extremely helpful in getting me a new room. Dining options were varied, but some dishes were served cold. Despite some shortcomings, the staff were patient and accommodating, though communication among them could be improved.
Although the room was freezing even after adjusting the air conditioner, and there were some communication issues with the team, I appreciated the patience and understanding of the staff. The hotel's location is convenient for meeting places but lacks nearby shops.
The hotel is conveniently located near KSL Mall and Plaza Sentosa, making it ideal for those with their own transport. The rooms were a bit disappointing with a dirty floor and smelly cushions and cabinets, lacking soundproofing. However, the spacious layout and easy access to transportation services were a plus.
The hotel's location is convenient, close to our destination in Petaling Jaya, though the noise from neighboring rooms was bothersome. The rooms were decent in size and sufficient for a two-night stay, but the lack of a nearby convenience store was a downside. The dining experience was a mix of nice and delicious options, despite some dishes being served cold. The friendly service, though welcoming and attentive, had a minor incident of accidentally hitting my phone during table clearing.
I had a pleasant stay at the hotel. The rooms were spacious and clean, with a cozy atmosphere and comfortable beds. However, the service left much to be desired, as there were instances of staff talking negatively about guests and a lack of flexibility. The location was convenient for my business needs but lacked nearby dining options. The dining experience was average, with a lack of variety that left me wanting more. On the bright side, the hotel offered a coffee machine in the rooms for the first time, adding a nice touch.
The hotel rooms were comfortable and clean, though there was a lingering smell of cigarette upon entering. The air conditioner needed adjustment to cool the bedroom but was spacious enough overall. The service was mixed, with inflexibility in room assignments but lovely and helpful staff. The location was strategic but lacked nearby convenience stores and easy access to public transport. The dining experience was pleasant, although staff in the coffee house could have been more welcoming. Overall, the facilities were satisfactory.
I had a memorable stay at this hotel. The room was spacious and clean, offering great value for money. The service was exceptional, especially from the manager, Mr Suhaimi. While some small mishaps occurred, the overall experience was delightful. The location was perfect for my needs, close to KSL Mall and Plaza Sentosa, although lacking a lift to access the main lobby. The dining options were good, offering a variety of scrumptious dishes. The facilities were top-notch, enhancing my stay overall.
The hotel is great for a quick stay, offering comfortable and spacious rooms. While the facilities are a bit outdated, it's perfect for a short overnight visit. The service is accommodating and friendly, though some communication issues were noted. The location is convenient for those with their own transport but lacks easy access to public transportation. The dining options are a mix of good local and disappointing cold dishes. Overall, a decent value for a brief stay.
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